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How it works:
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Care Guide employs experienced nurse advocates available to provide patients and their families with:
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Research and information on disease and illness as well as available treatment options.
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Assistance in obtaining services, appointments, travel needs at Centers of Excellence.
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Coordinate treatment plans and necessary services with physicians and health plans to ensure compliance.
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Assist in obtaining referrals and insurance authorizations for specialized care at Centers of Excellence.
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Assitance with insurance claims and appeals.
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| Care Guide supports the consumers growing demand for information and support to improve their health care outcomes and control cost. |
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Who benefits:
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| Patient – assistance with educational material and information, obtaining services, appointments, travel needs and coordination of care. |
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Health Plan – cost savings through management of specialized medical services provided to members seeking treatment with several physicians or Centers of Excellence.
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| Physician – improved coordination of care for their patients needing specialized services and treatments.
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